Refunds (excess aid used for living expenses, books, supplies, etc) are processed by Student Accounts 5-7 business days after your financial aid disbursement. You may view your anticipated date of disbursement on your NetPartner.
The preferred method of generating student refunds is Direct Deposit. When your student account creates a credit balance, an electronic refund will be generated 5-7 business days later. Your eRefund will be deposited into the account you have assigned on WebSTAC. Electronic deposits may take 3-5 business days to become available, depending on your banking institution.
If your account does not have direct deposit* set-up our office staff will reach out to you. In order to setup Direct Deposit, please follow these steps.
Click on “Billing & Bear Bucks”
Scroll down and select “Pay/View My Bills”
Click on “Pay/View My Bills”
Scroll Down and select “Sign Up” on the “Sign up for direct deposit refunds” section.
Directions: How to Sign Up for Direct Deposit
Please call the Registrar’s Office at 314-362-6860 if you have any questions about refund checks and billing. Any scholarship or loan questions should be directed to the Office of Student Financial Planning at 314-362-6845 (email@example.com). All other tuition questions should be directed to your respective program.